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Versa 3 not syncing

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‎08-05-2021 08:08 - last edited on ‎08-05-2021 15:49 by Fitbit Moderator

‎08-05-2021 08:08 - last edited on ‎08-05-2021 15:49 by Fitbit Moderator

So disappointed with Fitbit Versa 3. Managed only 8 months trouble free use and I bought 2 of them. I'm sick of restarting, forcing the app to close, uninstalling, adding new device etc etc. Works well for 24hrs and then back to a device that cannot sync. Never buying this brand again, I wish I had bought a Huawei for half the money. 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-05-2021 10:03

‎08-05-2021 10:03

here is the article about compatibility of the devices - click to read.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-06-2021 17:21

In response to Odyssey13

‎08-06-2021 17:21

Welcome to the Fitbit Community, @TasKhan. It's nice to see you around and thank you for your help, @Odyssey13.

 

@TasKhan Thanks for the details shared in your post and for already trying to resolve the issue. I am sorry to hear about the disappointment this situation has caused. I understand how you are feeling and appreciate your feedback as it helps us to keep improving. Sometimes a missing requirement is the cause and I recommend confirming our complete troubleshooting tips in Why won't my Fitbit device sync? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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