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Versa 3 will not connect

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My versa 3 will not connect to any of my devices. Followed all instructions with no luck. Did I receive a defective device?

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@Pschilling71 Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I'd like you to confirm this procedure is followed to set it up to your account. If you experience any difficulty, follow this troubleshooting. If you get any error message while doing so, share it in your next reply and we'll take it from there. 

 

Hope this helps. 

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