Versa Lite hasn't synced in days

[Sparkle7]

I am beyond frustrated with fitbit.  My Versa Lite stopped syncing several days ago and I've done everything possible to resolve it.  Only was able to sync it a couple times for short period of time.  My clock is now 2 days off, can't use it 4 time and no data syncing to my S10.  I've been through this before.  I had a Blaze and a Versa Lite before this that I had to get replaced because it too would not sync.  It is unacceptable that I am not able to use this for what it was purchased for.  Will not be purchasing anymore fitbit products!!

[Guy_]

Logout of the Fitbit App and restart the phone and watch, then

In the phone Fitbit App

On the main Today tab

Pull down to initiate a refresh

A progress bar starts a syncing

Then

Click on profile photo [top left]

Device photo [middle left]

Sync -

See when last synced

Try refresh by touching circle

it should say "a moment ago"

You may get a pair request then click ok.

Note: It may be necessary to repeat the process

However if your watch has lost that much time there is something else seriously wrong. Watches that don't sync shouldn't wander of the correct time by more than a second or so.

Probably best to contact Fitbit Support directly. They may be able to help you.

[Sparkle7]

Thank you for the suggestions, but I have tried all of those many, many times with no luck.  I don't understand why fitbit has So many issues with syncing.  It makes my watch useless.

[ImCaligula]

None of that works. Gauging from all the one star reviews for the fitbit app (all with this same problem) it looks like they seriously messed up something regarding the sync in one of the last updates. As of now my fitbit is a very expensive digital watch and not much more. I have been trying to use this to help me cope with the mess my life is in right now, but all these issues have only been making it harder rather than easier. Extremely disappointing.

[Guy_]

Probably best to contact Fitbit Support directly. They may be able to help you.