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Versa Lite's battery drains fast

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‎05-23-2020 03:30 - last edited on ‎05-25-2020 09:31 by Fitbit Moderator

‎05-23-2020 03:30 - last edited on ‎05-25-2020 09:31 by Fitbit Moderator

I have had this Fitbit for 3 days, and each day I have to charge it twice daily. The battery just doesnt last at all. Right now, I want to get up and workout, but the battery is low and will die midworkout, so I need to wait. 

 

 Isnt the battery life supposed to last up to 4 days? And even if there are variable factors, shouldnt it at LEAST make it to the 24 hour mark?? Its been incredibly frustrating. I want to keep it, but this is inconvenient and not why I bought it. 

 

I use a Samsung s9+, and turned  autosync off, thinking that would help (it didnt)... please help!

 

 

Moderator edit: format

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3 REPLIES 3

‎05-23-2020 07:13

‎05-23-2020 07:13

What Fitbit? And have you tried a restart or shutdown?

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‎05-24-2020 20:44

In response to Rich_Laue

‎05-24-2020 20:44

Its a brand new versa lite, and I hadnt considered it, but I'll give it a go!

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‎05-25-2020 09:29

In response to Jes_Sas

‎05-25-2020 09:29

Hi @Jes_Sas, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the battery draining issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forum.

 

In addition to the great troubleshooting steps that my friend @Rich_Laue shared, I'd like you to try the tips that are listed in this help article. This article may contain tips that you already tried but you can skip them and proceed with the rest.

 

Let us know how it goes.

JuanJo | Community Moderator

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