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Versa charging issues

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‎08-28-2018 19:07 - last edited on ‎08-30-2018 07:06 by Fitbit Moderator

‎08-28-2018 19:07 - last edited on ‎08-30-2018 07:06 by Fitbit Moderator

I have placed my versa on to charge and have left it on the charger overnight and for the best part of the following day why does my fitbit not say it's 100% charged? It still says it's 100% charging. Is this a fault? 

 

 

Moderator edit: Clarified subject

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‎08-30-2018 07:05

‎08-30-2018 07:05

Hello @Angieb12, welcome to the Forums.

 

Thanks for bringing this up.

 

I'm afraid I don't fully understand what is going on. Is it that the app doesn't show as 100% or that it isn't truly 100% charged? 

 

In the meantime, I'd recommend that you try to check this article out. It talks about what to do when the batter is not charging properly.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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