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Versa not getting notifications

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‎11-06-2019 05:07 - last edited on ‎11-07-2019 08:36 by Fitbit Moderator

‎11-06-2019 05:07 - last edited on ‎11-07-2019 08:36 by Fitbit Moderator

I updated my versa yesterday.  Use it with a samsung s8 and now it wont show notifications or calls? I have unpaired and restarted phone then re-paired it   . Cleared the cache. Turned bluetooth off and on and again  

And it still wont work. 

Please help?  

 

 

Moderator edit: updated subject for clarity

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‎11-07-2019 08:37 - last edited on ‎03-07-2025 08:17 by Fitbit Moderator

‎11-07-2019 08:37 - last edited on ‎03-07-2025 08:17 by Fitbit Moderator

@floppitydoppity Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your missing notifications and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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