help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing 7/6/2022

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2022 15:51

‎07-06-2022 15:51

My Versa will not sync to my android app since early this afternoon.  I've rebooted my phone twice.

Best Answer
0 Votes
1 REPLY 1

‎07-06-2022 16:34

‎07-06-2022 16:34

Hello @Rumerhasit 

Go to your Bluetooth settings on your Android and look to see if your Versa is showing as connected to your Bluetooth. If so try turning your Bluetooth off, shut your phone down for 1-2 mins then restart your phone then turn your Bluetooth back on. Go to your a Fitbit App and try to sync your Versa now. If the problem persist try restarting your Versa by pushing and holding the button on your Versa until you see the Fitbit Logo then release the button. You should feel the Versa vibrate letting you know the Versa has completed restarting. Now again go to the Fitbit App and try to sync your Versa to the a Fitbit App.

😃 I’m hoping this helps and provides an answer to your syncing issues. Please let me know how it goes. 

Best Answer
0 Votes