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Versa not syncing with android

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‎03-06-2019 13:05

‎03-06-2019 13:05

Just bought my versa a couple days ago. Yesterday it stopped doing the consistent sync with app. Every time I opened it, it said it had been 10+ minutes since sync. I have checked all permissions, made sure background is not optimized, checked my text app permissions, everything is set properly. But I am not getting text notifications at all. 

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‎03-07-2019 07:24

‎03-07-2019 07:24

Welcome to the Forums @Lenskie.

 

Thanks for bringing this up and sharing all of those steps that you have tried.

 

I'd like to ask what phone is it that you are using to sync your Versa.

 

In addition, please try to follow the steps listed in this help article to help with the syncing and this one for the notifications. They should help so that your Versa starts syncing and working as it did once again.

 

Let me know if you have any further questions.

 

Lanuza | Community Moderator

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