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Versa not working

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‎03-02-2020 09:16 - last edited on ‎03-03-2020 16:54 by Fitbit Moderator

‎03-02-2020 09:16 - last edited on ‎03-03-2020 16:54 by Fitbit Moderator

set up once but cannot get to work at all now. is there any reason for problem

 

Moderator edit: Subject for clarity 

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4 REPLIES 4

‎03-03-2020 16:54

‎03-03-2020 16:54

Hi @james29, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you and so we can move forward with your issue, can you please expand a little bit more about your concern? What do you mean when you say that you cannot get it to work at all? Is your device unresponsive? More information will be appreciated.

 

Looking forward to your reply, let me know if you have any additional questions. 

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‎03-04-2020 18:00

In response to RicardoFitbit

‎03-04-2020 18:00

I am experiencing this too! I can not get my versa to connect to my phone. I have Uninstalled the app and reinstalled, along with completely reseting my versa. 

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‎03-04-2020 20:11

In response to Newby2014

‎03-04-2020 20:11

I cannot get any screens when I press button.  Versa 2 is fully charged.

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‎03-06-2020 14:09

In response to Newby2014

‎03-06-2020 14:09

Screen will not change from updating two days 

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