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Versa won't connect to Tablet

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‎08-22-2018 06:01 - last edited on ‎08-23-2018 06:13 by Fitbit Moderator

‎08-22-2018 06:01 - last edited on ‎08-23-2018 06:13 by Fitbit Moderator

Hello

My versa will no longer connect to my tablet (Android) keeps telling it's not connected, I restarted my tablet and the watch multiple times and still won't connect and now I can not select a watch face because it keeps telling me its not supported. 

 

I'm done with this nightmare of a watch and getting ready to return it.

 

 

Moderator edit: Clarified subject

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‎08-23-2018 06:17

‎08-23-2018 06:17

Hello @Batty1.

 

I'd like to help you out to get this to work.

 

Maybe you could try to run the setup once again as if it was a new device. That should help so that it begins syncing once again. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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