help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't connect to Tablet

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-22-2018 06:01 - last edited on ‎08-23-2018 06:13 by Fitbit Moderator

‎08-22-2018 06:01 - last edited on ‎08-23-2018 06:13 by Fitbit Moderator

Hello

My versa will no longer connect to my tablet (Android) keeps telling it's not connected, I restarted my tablet and the watch multiple times and still won't connect and now I can not select a watch face because it keeps telling me its not supported. 

 

I'm done with this nightmare of a watch and getting ready to return it.

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎08-23-2018 06:17

‎08-23-2018 06:17

Hello @Batty1.

 

I'd like to help you out to get this to work.

 

Maybe you could try to run the setup once again as if it was a new device. That should help so that it begins syncing once again. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes