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Versa won't sync to Android phone

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‎10-03-2019 20:15

‎10-03-2019 20:15

How can I make me Versa sync to my Android cell phone

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1 REPLY 1

‎10-04-2019 14:27 - edited ‎10-04-2019 14:28

‎10-04-2019 14:27 - edited ‎10-04-2019 14:28

Hello @1817, welcome to the Community Forums! 

 

Thanks for question. To better assist you, can you please let me know which Android mobile device you're currently using with your Fitbit Versa? If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that can prevent the syncing procedure to be completed.  

 

 Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.

 

Let me know if you have any additional questions. 

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