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Versa won't sync

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‎02-17-2019 09:28 - last edited on ‎02-18-2019 06:35 by Fitbit Moderator

‎02-17-2019 09:28 - last edited on ‎02-18-2019 06:35 by Fitbit Moderator

Versa lost its sinc, tried rebooting, reinstalling, nothing works.  What works very disappointed, on fitbit quality.

Any suggestions?

 

An

 

Moderator edit: Clarified subject

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‎02-18-2019 06:31 - edited ‎02-18-2019 06:36

‎02-18-2019 06:31 - edited ‎02-18-2019 06:36

Welcome to the Forums @BummerRight.

 

Thanks for mentioning all of the steps that you have tried to get it to work.

 

In this case I'd like to ask you to try to follow the steps listed in this help article. While some of the steps in there you have already tried, please go through all of them in order.

 

On top of that, I'd like to ask what phone is it that you are using to sync your Versa.

 

Look forward to your reply.

Lanuza | Community Moderator

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