Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

In the last week or so my versa only syncs maybe once a day. I have reset my settings. Turned my Fitbit off and back on. I'm about to uninstall and re install the app now. But this is frustrating. I'm currently in a stepbet that links to my Fitbit. I'm about to lose $40 because it won't sync

Best Answer
0 Votes
1 REPLY 1

Hello @Carebear9598, welcome to the Community Forums!

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Please make sure that your mobile device is compatible because due to a compatibility concern you can experience connection difficulties.

 

Keep me posted, I'll be around if you need anything else.

Best Answer
0 Votes