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Versa2 cant pair note9

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Hello

 

 

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I cant pair versa2 with my note9.

My phone see this watch but cant connect.

I tried with iphone and give me message that my watch is blocked or somthing and no connect too

Please help

 

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IMG-20200521-WA0002.jpg

This message i gived from iPhone, on photo

From note9 no any message, no Connect.

My Fitbit versa2 is new one, from polish store

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