Voice assistant not working on Sense

[Jay-T]

Voice assistant not working on my phone or watch, it's a sense, neither will work, days now..

Moderator Edit: Clarified subject

[SilviaFitbit · Accepted solution]

@Jay-T Hi there. Thanks for the details mentioned. 

In order to provide you with the appropriate troubleshooting, reply to the following questions: 

- Do you have to set up the voice assistant every day?
- Are you getting any error message when activating it?
- Are you using Alexa or Google assistant?

In the meantime, make sure that this procedure was followed to set it up. 

Hope this helps. 

[Rich_Laue]

I'm confused, being that this is on the android board. Are you getting the feeling that it is an android problem? 

Has the voice assistance ever work? 

[Jay-T]

Yes it's worked, I fixed it it's working fine now

[SilviaFitbit]

@Jay-T Glad to hear that's fixed. 

Have you checked our Health & Wellness board? You can find and post tips about Get Moving, Healthy Eating and more. 

Have a good weekend. 

[kaitibug88]

Hi Jay-T,

I'm having the same issue. I will connect to my Google assistant, but I keep getting the same error message no matter what "Something went wrong." It also disconnects multiple times per day.