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WILL NOT SYNC or PROVIDE PROPER STEP COUNTS & KEEPS GETTING STUCK!!!#

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WILL NOT SYNC OR PROVIDE PROPER STEP COUNTS & KEEPS GETTING STUCK ON AMOUNTS OF STEPS!!!
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I had inaccurate syncing and step counting with my fitbit HR for just one day, then the problem spontaneously resolved.
Except...I think step counting is duplicative in cases where I enter the activity after the fact--i.e., treadmill.
It's very annoying. I thought the fitbit was supposed to override its initial step calculation and make an adjustment for the new info.
It looked like it did this early on. (I got it in May). But now, calories and steps seem to soar out of whack as soon as I input the treadmill time/distance.
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Hey hey hey @DebAP, it's nice to see you around the Community! Let me explain you that when you log an activity, your steps count may increase if, as you were doing, log an activity that involve steps. 

Hi @Sarahsmile75! are you still having the same issue with your Fitbit? still stuck or not syncing? 

 

Let me know how it goes guys! Smiley Wink

Heydy | Community Moderator, Fitbit

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