06-04-2016 22:08
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06-04-2016 22:08
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06-04-2016 22:56
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06-04-2016 22:56
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Try a restart: https://help.fitbit.com/articles/en_US/Help_article/1186/

06-05-2016 09:02
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06-05-2016 09:02
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Except...I think step counting is duplicative in cases where I enter the activity after the fact--i.e., treadmill.
It's very annoying. I thought the fitbit was supposed to override its initial step calculation and make an adjustment for the new info.
It looked like it did this early on. (I got it in May). But now, calories and steps seem to soar out of whack as soon as I input the treadmill time/distance.

07-27-2016 07:36
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07-27-2016 07:36
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Hey hey hey @DebAP, it's nice to see you around the Community! Let me explain you that when you log an activity, your steps count may increase if, as you were doing, log an activity that involve steps.
Hi @Sarahsmile75! are you still having the same issue with your Fitbit? still stuck or not syncing?
Let me know how it goes guys!

