06-15-2018 03:20
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06-15-2018 03:20
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After charging phone time is not accurate
Answered! Go to the Best Answer.

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06-15-2018 23:07
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06-15-2018 23:07
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ok. I would try restarting your fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
Hopefully this will get it syncing again (and sort out the time). It's possible that the charging problem will be addressed too although I fear that may be a more serious problem that will require the help of customer support

06-15-2018 06:12
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06-15-2018 06:12
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It's not charging that resets the time, it's when it syncs with your phone or computer. Has your fitbit been through the setup ok and does it seem to be syncing ok?

06-15-2018 15:42
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06-15-2018 15:42
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wendy

06-15-2018 23:07
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06-15-2018 23:07
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ok. I would try restarting your fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
Hopefully this will get it syncing again (and sort out the time). It's possible that the charging problem will be addressed too although I fear that may be a more serious problem that will require the help of customer support

06-18-2018 16:47
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06-18-2018 16:47
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wendy

