Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Water log from watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

Does anyone else's versa add more water data than you put in? Ex, I put in 8 ounces this morning. After a few minutes it showed 32, but I only entered 8. What's the deal?

Best Answer
0 Votes
3 REPLIES 3

Hello @ney_ney1978 it's nice to see you again participating here in the Community Forums, welcome back!

 

Seems odd that you're experiencing such inconvenience with the water logs in your account, certainly this is not a common situation. To better assist you with this, can you please let me know which Android mobile device you're currently using to add the logs? Also, when was the first time you experienced this and how many times since then? In the meantime I receive your answers, I recommend you to try the following steps:

 

  1. Force quit the Fitbit app
  2. Uninstall the app from your mobile device
  3. Make sure that the Android version of your mobile device is up to date
  4. Reboot your mobile device
  5. Reinstall the Fitbit app
  6. Restart your Fitbit Versa
  7. Try again

 

Let me know how it goes, I'll be around. 

Best Answer
0 Votes

I have a galaxy s7. Its done it a few times. I stopped logging for awhile. I started back up yesterday. Today I only logged 16 oz and now it and my app say I logged 40 ounces. 

Best Answer
0 Votes

Thanks for your replay and update @ney_ney1978, sorry for the delay in responding.

 

I appreciate all the information that was shared with me in your post. To move forward with this situation, can you please let me know if your Fitbit app is up to date? If not, I highly recommend you to update your app and let me know if the issue persist.

 

Let me know if you have any additional questions.

Best Answer
0 Votes