help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Way to fix the horrendous 2.64 update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-19-2018 19:40 - edited ‎01-23-2018 16:59

‎01-19-2018 19:40 - edited ‎01-23-2018 16:59

"Since Fitbit can't do their job allow me to do it for them. Do all of these steps on your phone. 

 

1.) Delete your Fitbit app

 

 

2.) Go to this URL to install the app. 

Go to  https://goo.gl/Vs5Ku4

 

3.) Login and setup....you're welcome

 

As for the Fitbit engineers...you all suck at updates. Get it right and actually do some field testing on your betas before release. It shouldn't take you this long to make a patch update. Also be adults and admit when you made mistakes...Your reps have done an awful job discussing this with me."

 

 

* 3rd time they have tried to take this down.I am not going down without a fight!

 

Best Answer
20 REPLIES 20

‎01-30-2018 23:17

In response to DCM947

‎01-30-2018 23:17

Let's hope so.  I love my fitbit, but have not been at all satisfied with the help services.

Best Answer
0 Votes