Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weight data history and trends not available after 4.30

ANSWERED

With the installation of this new update, why is all history being either deleted or not displayed? For example I am a 9-year Fitbit member and my weight data is no longer available prior to the last 2 years. I enjoy looking at trends seeing where I've been and where I am at. But this information is no longer displayed when changing time ranges.


Moderator Edit: Clarified subject

Best Answer
231 REPLIES 231
Totally disillusioned with Google's attitude to Fitbit users!

The earlier Aria scales are also no longer supported so I can no longer
pair the scales to my Fitbit account and so cannot send weight data to the
app/account.

I only use my Fitbit now for steps and sleep information!

Will probably not bother buying another Fitbit watch again, and I've been
with them since 2014.
Best Answer

Would not be the first time Google shuts down products.

Them shutting down the Web App was suspicious already. The signs are accumulating that they will milk Fitbit a little more and then sunset it altogether.

Them not even reacting to users who've spent thousands of Euros on their products (including non-Fitbit products) is maximally disrespectful and arrogant.

Best Answer
I did the same, and nothing worked.
Such a pity, I guess we will all be moving away from the FitBit era I guess
with all these issues.

Thanks for your info.
Best Answer

I have the same problem

Best Answer

Was this ever resolved? I have the same problem

Best Answer

A few days ago, I clicked on the "All time" option, not expecting to see anything fixed since this has been a problem for so long, and lo and behold--my weight data going back to the beginning appeared! Previously the Fitbit app was only going back to November 2015 instead of 2013, when I joined. Woo hoo!

Best Answer

Yup, data seems to be back.

Thanks for the heads up.

Best Answer
Yup, seems to be back!
Thanks for the heads up.

Mark
Best Answer
Mine has reappeared too!

Not heard anything from Google / Fitbit to say it has been permanently
fixed, so fingers crossed that the data doesn't disappear again!
Best Answer
Oh my gosh!!! I just checked and mine is there too!!!
Huzzah!
Best Answer

I've seen two unrelated issues discussed in this thread: the bug, and the misfeature.

The "bug" was that our older data was mysteriously not getting displayed.  We knew the data was there, because we could see it in Google Takeout, but nothing we did could make it reliably show up in the app.  Now, the bug appears to be completely fixed!  I know it is for me as well.  Many thanks to the FitBit team for this!

The "misfeature" is the new(-ish) display style for the data itself, which collapses daily datapoints into averages.  I know I'm not alone in finding this a huge regression.  Seeing a single data point for each month, or each year, pales in comparison to seeing all the movements within that time period.

The answer to both the bug and misfeature was "Use Trendweight".  Thankfully, the bug is fixed, giving me one fewer reason to seek out a third party site.  But the misfeature remains, probably indefinitely --- thus, "Use Trendweight" is still the right answer for anyone who wants a reminder of the richer and more useful visualization that FitBit has taken away from us.

Best Answer
0 Votes

On the weight graph, is there anyway to show all data instead of average?

Best Answer
0 Votes