Weird sleep glitch

[EricaMHammond88]

Sleep did not record stages correctly (have encountered this issue quite often) but showing 14 hours in the graph for six hours of sleep... that's new. What can I do? I have reset both my phone and my fitbit periodically, but it is not correcting.  😞 

[AlvaroFitbit]

@EricaMHammond88 Welcome! It's good that the community is growing! Thank you for your inquiry. Regarding the total time showing as 14 hours this is no glitch. Based on the screenshot you slept until past 1 am. This along with the previous night sleep where taken as the total for one day sleep so if you add 8 hours 21 + 6 hours 27 minutes you will get a total of 14 hours and 48 minutes which is what you are seeing on the graph. 

About the sleep stages not showing, you may not get them for the following reasons:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Let me know how it goes!

[EricaMHammond88]

 That is CLEARLY two separate days. 

Going to sleep at 1am on monday is still monday.  Going to sleep at 2am on Tuesday is already Tuesday... not still Monday. 

Also, like I said, this has not happened before. This is not the first time I have slept weird hours, though....