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What devices are compatible with the Fitbit app?

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‎12-30-2022 08:44 - last edited on ‎12-31-2022 12:43 by Fitbit Moderator

‎12-30-2022 08:44 - last edited on ‎12-31-2022 12:43 by Fitbit Moderator

I have tried to download to my phone. I have a Tracfone. I have also tried to download it to my Windows computer as well as a Samsung tablet and always get the same message, "your device is not compatible with this APP." Am I missing something? All the instructions say is download APP from Play store. 

 

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‎12-31-2022 12:43

‎12-31-2022 12:43

@Odyssey13 Thanks for your help. 

 

@ImShellyC @mikalluna501 Welcome to the forums. There is not a list of compatible devices. Here you find the minimum requirements: https://www.fitbit.com/global/us/technology/compatible-devices. Note that Windows devices are no longer supported. If the Google Play Store shows you that the device is not compatible, it means Google has restrictions on your device. 

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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‎12-30-2022 10:20

‎12-30-2022 10:20

Hi @ImShellyC  you need a minimum of Android 8. Learn more in this article: https://www.fitbit.com/global/us/technology/compatible-devices 

Stepping in the U.S.A. since September 2013. Android 14

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‎12-31-2022 00:53

‎12-31-2022 00:53

Thanks for creating a great question. It is really helpful for me.

 

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‎12-31-2022 12:43

‎12-31-2022 12:43

@Odyssey13 Thanks for your help. 

 

@ImShellyC @mikalluna501 Welcome to the forums. There is not a list of compatible devices. Here you find the minimum requirements: https://www.fitbit.com/global/us/technology/compatible-devices. Note that Windows devices are no longer supported. If the Google Play Store shows you that the device is not compatible, it means Google has restrictions on your device. 

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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