07-30-2018 14:22
07-30-2018 14:22
07-31-2018 05:11
07-31-2018 05:11
Welcome to the Forums @josolivas.
We are not able to provide any timeline or updates on this situation at the time. Our team is well aware of the multiple requests to add phones such as this to the list. The moment we get something we'll be sure to let everyone know.
Keep in mind that as long as it fulfills the minimum requirements, Android 4.4+ and Bluetooth 4.0, it is possible that it will work. We can't guarantee it will work but there is a possibility. Also, users of phones that are not on the list have mentioned that trying to follow these steps helps them to get the app to work with the Fitbits.
Please let us know if there are any further questions!
07-31-2018 15:49
07-31-2018 15:49
I owned the v20 for over a year and had no issues with the app. I am now using the v30 and have had minimal issues. Not sure why it does not work for you.
08-01-2018 09:05
08-01-2018 09:05