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White lines on fitbit

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‎08-18-2019 12:15

‎08-18-2019 12:15

My fitbit screen has white lines going down it, have rebooted and cleared data but still have the white lines. 

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3 REPLIES 3

‎08-18-2019 12:18 - last edited on ‎09-24-2025 04:45 by Fitbit Moderator

‎08-18-2019 12:18 - last edited on ‎09-24-2025 04:45 by Fitbit Moderator

Hello @C.innes welcome to the Community Forums.

Thanks for the details that were shared in your post, your effort and patience troubleshooting this situation prior to posting are appreciated. To better assist you with this, can you please let me know which Fitbit device you're currently using? When you noticed the white lines? If possible, please send me a picture of your Fitbit's screen. You can refer to this post to do so.

Looking forward to your reply.

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‎08-18-2019 12:45

In response to RicardoFitbit

‎08-18-2019 12:45

It is a fitbit charge 3Sent from my Samsung Galaxy smartphone.
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‎08-18-2019 12:48

In response to RicardoFitbit

‎08-18-2019 12:48

It is a fitbit charge 3. The lines appeared this morning, after I charged it.

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