help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Who has also a Nokia smartphone ?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2020 03:06

‎05-07-2020 03:06

Since 11 April I was proud to have a new Versa2.

BUT : it worked well for about 5 days, then GPS didn't work properly, but is a general problem, so can still live with this problem.

BUT : this smartwatch is NOT COMPATIBLE with NOKIA smartphones !!!!

And this was NOT mentioned on the Fitbit website specifications.

Is there someone who has also this problem, and what did you do to solve this ???

thanks a lot for your advise

Anne

Best Answer
0 Votes
2 REPLIES 2

‎05-07-2020 03:39

‎05-07-2020 03:39

@SunsetRunner   You are correct when you say that Nokia phones aren't compatible.  There are no Nokia models on the compatible smartphone/tablet list.   But the Fitbit store Specs page has a link for device compatibility and the box does say that it requires a compatible smartphone.  I know that this doesn't make you feel any better about your purchase.  And if you are saying to yourself that Fitbit doesn't make it easy to find this information, I tend to agree.

 

If you bought your Versa 2 from Fitbit, there is a 45 day, no questions asked return policy.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎05-07-2020 12:19

‎05-07-2020 12:19

Hi @SunsetRunner which Nokia smartphone do you have? I have an 8.1 and have absolutely no issues syncing my Versa 2 to it.  As far as I'm concerned as long as the phone has at least Android 7.0 with a minimum of Bluetooth 4.0 then it should work as other trackers (Garmin, Polar etc.) don't have compatibility lists.

Best Answer