11-04-2019 04:15
11-04-2019 04:15
The whole look of my fitbit app on my phone has changed. I don't like it... Numbers and word run into each other and I cant immediately see, all that I used to be able to see. Can I get the old one back ?
11-04-2019 06:06
11-04-2019 06:06
@spange61 What type of phone are you using? Android, iPhone or Windows? This forum is geared towards the web dashboard. I want to move this thread to a more appropriate forum.
Also, try this:
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-04-2019 07:14
11-04-2019 07:14
Thank you. I have tried uninstallling, restarting and reinstalling again.
but i still get the newer version which still looks wierd!!
my steps for the day are 11,528 it shows it in a green circle as
11,5
28
Can i get my old version back ?? Ps i am on a Samsung phone. Many thanks in advance.
11-05-2019 01:29
11-05-2019 01:29
@LZeeW. Is there anything else I can do. can i get my old dashboard back?
11-05-2019 02:57
11-05-2019 02:57
@spange61 I am moving this thread to the Android forum. It is a better fit for your issue -- this forum is directed towards the web dashboard.
I am an iPhone user and don't have any other advice. You might get more help in the Android forum.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-05-2019 05:23 - edited 11-05-2019 05:25
11-05-2019 05:23 - edited 11-05-2019 05:25
@spange61, see thread pinned at top of forum Text Msgs only show sender's name. Go to page 38. You may find what you are looking for there.
Officially there is no going back, fitbit do not supply different versions of the app. only whatever bug ridden thing is the current issue.
Good luck.
11-05-2019 13:25 - edited 11-06-2019 03:26
11-05-2019 13:25 - edited 11-06-2019 03:26
@spange61 Did this happen when you got the latest version of the Android app? It is version 3.9.1.
Could you also post a screenshot of this distorted view? I understand what you are saying, but it will help others.
It might get a moderator's attention.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-05-2019 13:52
11-05-2019 13:52
11-05-2019 14:06
11-05-2019 14:06
Hopefully screenshot attached