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Why has the dashboard on my phone changed ?

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The whole look of my fitbit app on my phone has changed.   I don't like it...  Numbers and word run into each other and I cant immediately see, all that I used to be able to see.   Can I get the old one back ?

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@spange61   What type of phone are you using?  Android, iPhone or Windows?  This forum is geared towards the web dashboard.  I want to move this thread to a more appropriate forum.

 

Also, try this:

  • Delete the app
  • Restart your phone
  • Re-download the app

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thank you.   I have tried uninstallling, restarting and reinstalling again.  

but i still get the newer version which still looks wierd!!  

my steps for the day are 11,528   it shows it in a green circle as 

 

11,5

28

 

Can i get my old version back ??   Ps i am on a Samsung phone.   Many thanks in advance. 

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@LZeeW.    Is there anything else I can do.  can i get my old dashboard back?

 

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@spange61   I am moving this thread to the Android forum.  It is a better fit for your issue -- this forum is directed towards the web dashboard.

 

I am an iPhone user and don't have any other advice.  You might get more help in the Android forum.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@spange61,  see thread pinned at top of forum Text Msgs only show sender's name. Go to page 38. You may find what you are looking for there.

Officially there is no going back, fitbit do not supply different versions of the app. only whatever bug ridden thing is the current issue. 

Good luck. 

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@spange61   Did this happen when you got the latest version of the Android app?  It is version 3.9.1.

 

Could you also post a screenshot of this distorted view?  I understand what you are saying, but it will help others.

 

It might get a moderator's attention.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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As requested a screen shot.   In the past I could see the steps and the info beneath it (floors,km,mins,and cals) but i could also see the exercise detail heart rate and my sleep record.  But on this one I can only see exercise.  
But my main bug bear is the steps.  when would you ever see 10,294 shown in this way.!!!!
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Hopefully screenshot attached

74670787_1193691397494630_6078104388629430272_n.jpg

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