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Why won't my Fitbit app render properly on my Google Pixel 6 Pro?

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‎11-16-2021 10:13 - last edited on ‎11-17-2021 13:41 by Fitbit Moderator

‎11-16-2021 10:13 - last edited on ‎11-17-2021 13:41 by Fitbit Moderator

see the attached.  I've shut the app down as well as the phone and restarted both.

 

Moderator edit: Subject for clarity.

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‎11-17-2021 05:03 - edited ‎11-17-2021 05:07

‎11-17-2021 05:03 - edited ‎11-17-2021 05:07

@smh12345654321   Your image didn't get added to your post.  Please try again.  I am also moving your post to the Android forum, a better fit for your app display issue.  Also, if this happened with a recent app update, try deleting then re-downloading the app.  I am not an Android user, but this is the first thing I do when an iOS update acts wacky.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎11-17-2021 13:46 - edited ‎11-17-2021 13:47

‎11-17-2021 13:46 - edited ‎11-17-2021 13:47

@LZeeW Thanks for your help. @smh12345654321 Welcome to the forums. I will gladly help you regarding the Fitbit app. I am sorry to hear that it is not rendering properly. Please note that your screenshot did not attach. However, we had yesterday an outage and it affected information being displayed on the Fitbit app. Please take a look at this thread. There you find some screenshots as well. (After updating the Fitbit App, it isn't displaying my data). I am sure this is exactly what you experienced. For some users it happened to work again overnight. However, others did uninstall and reinstall the app. I would first make sure that the Fitbit app is updated. If it is and you are still facing the same issue, try uninstalling it and reinstalling it. 

 

Hope this helps. Regards!

RodrigoM | Community Moderator, Fitbit

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