Widget showing "launch the app to update activity data"

[HanQiang]

Any updates on this? I am still facing this issue... 

Moderator Edit: Clarified subject

[JaxGrammy]

Same issue with my Google Pixel 3aXL.  I use the Nova 7 launcher and I thought that was the issue so I went back to the pixel launcher with no resolve.  I even factory reset my phone and that didn't help.  I have an old Samsung 5 laying around so I downloaded the Fitbit app on that phone and the widget actually worked so the problem is definitely related to newer devices/operation systems.

[SilviaFitbit]

@JaxGrammy Welcome back to the Fitbit Community. Thanks for the details mentioned. 

I appreciate the troubleshooting performed prior to posting. Our team is aware of this and they will further investigate it, thank you for your patience while this is resolved. 

See you around. 

[MrsW138]

I'm having this same problem on my Sony Xperia 5 II. I've even tried uninstalling the app app completely and reinstalling it, but nothing is working 

[7766jenny]

I have a Google pixel 3a and just all at once widget stopped syncing with my app. Right after my phone did an auto update 🤷🏻‍:female_sign: any ideas?

[IRQuick]

Also having this same issue for a week or 2 after an upgrade to an Android 11 phone.  Looking for an update as well.

[Nicolas68]

Hello

any news regarding this topic?

it seems a lot are facing the same issue

do you plan an update?

thanks