Will not update

[Amberleifh]

I can not get software to update, I reinstalled, tried powering down, back up etc. Small fixes but can't seem to get to work. I also tried to install on my tablet but it has same "unable to update " on my tablet (which is brand new)

Problem has to be on your end

PLEASE HELP

What is the problem.My environment: normal low key
Last Successful Login= 1/15/16 3:30 pm approx. 


ahatfieldcps@gmail.com
AppVersion = 2.17 (2142848) RELEASE
AppVersion chain = 2.17 (2142848) RELEASE
Devices:
....Device = CHARGE F2CFBFD948F8
........vers = app:8.106 bsl:8.35
........battery = HIGH
........bond status = null

BTLE library: Google
Build.DISPLAY: LRX21T.G900AUCU4BOF3
Build.MANUFACTURER: samsung
Build.MODEL: SAMSUNG-SM-G900A
Build.PRODUCT: klteuc
Build.DEVICE: klteatt
Build.BRAND: samsung
Build.BOARD: MSM8974
Build.VERSION.RELEASE: 5.0
Build.VERSION.SDK_INT = 21

Hello. I have some feedback about Fitbit for Android…

[Arielskye13]

I'm having this problem also. My steps are not updating with the website. My meals are updating on the site but not My app. The website also says that I have no paired devices but I have a flex paired with the app.