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Won't sync

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‎08-24-2016 08:22

‎08-24-2016 08:22

Won't sync. Error message is "Tracker not found". Tracker wristband readings are accurate.
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‎08-24-2016 08:30

‎08-24-2016 08:30

Feel free restarting the tracker & the phone if not already done.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

Hope it helps

 

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‎08-25-2016 15:24

‎08-25-2016 15:24

@CTpa Thanks for sharing the error message.

 

I recommend trying out the tips outlined here and letting me know if you get stuck at any specific step. Hope this helps you get back on track.

Erick | Community Moderator

It's all about the food! What's Cooking?

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