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Won't sync

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‎12-27-2018 15:53

‎12-27-2018 15:53

Got a new phone for Christmas and my Fitbit will not sync with the new phone. 

I have tried syncing from the phones settings and from the fitbit app with no success. I have also disabled the Bluetooth and reenabled it before trying again. Any help would be greatly appreciated.

 

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5 REPLIES 5

‎12-27-2018 15:57

‎12-27-2018 15:57

Hi @Ejergensen

 

What phone do you have - Android, iOS or Windows?

 

The more we know, we can move this post to the forum area which best suits the problem.

 

Let us know.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎12-27-2018 16:21

In response to Odyssey13

‎12-27-2018 16:21

I have an Android.

Sent from Yahoo Mail on Android
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‎12-27-2018 16:53

In response to Ejergensen

‎12-27-2018 16:53

But what make and model is it??

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-27-2018 17:24

In response to NellyG

‎12-27-2018 17:24

Sorry, it's a Motorola x4

Sent from my iPad
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‎12-27-2018 20:46

In response to Ejergensen

‎12-27-2018 20:46

@Ejergensenyour post was moved from Flex 2 to the Android area.

Stepping in the U.S.A. since September 2013. Android 14

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