help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-24-2016 08:22

‎08-24-2016 08:22

Won't sync. Error message is "Tracker not found". Tracker wristband readings are accurate.
Best Answer
0 Votes
2 REPLIES 2

‎08-24-2016 08:30

‎08-24-2016 08:30

Feel free restarting the tracker & the phone if not already done.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

Hope it helps

 

Best Answer
0 Votes

‎08-25-2016 15:24

‎08-25-2016 15:24

@CTpa Thanks for sharing the error message.

 

I recommend trying out the tips outlined here and letting me know if you get stuck at any specific step. Hope this helps you get back on track.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer