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Won't sync

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‎09-05-2018 19:53

‎09-05-2018 19:53

I didn't use my Fitbit for at least a week and now it won't sync 

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‎09-06-2018 00:40

‎09-06-2018 00:40

Assuming it has charged ok I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. You might also try forgetting the fitbit in your phone's bluetooth settings. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

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