help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Workweek Hustle chat chat and step counter issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-09-2020 10:24 - last edited on ‎12-21-2020 19:53 by Fitbit Moderator

‎10-09-2020 10:24 - last edited on ‎12-21-2020 19:53 by Fitbit Moderator

Hi for a couple of weeks it been impossible to chat in Workweek Hustle. Only {Kommentar} is shown instead of text (swedish language). Samsung galaxy note 10+ android 10.

 

Tried uninstall and reinstall the app, but still same results.

 

Also sometime when I check the steps on the band I can have about 17k steps but if I open the app after 24:00 then only about 10k is registered for the past day and even syncing does not help, as if the band has thrown away the steps for the pervious day it did not sync. I have to open the app before 24:00 to be sure the app keeps and log the steps. 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
0 REPLIES 0