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Workweek challenge disappeared

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‎03-31-2017 15:28 - last edited on ‎04-03-2017 04:43 by Moderator Alum

‎03-31-2017 15:28 - last edited on ‎04-03-2017 04:43 by Moderator Alum

My workweek hustle disappeared on my phone as well as everyone in my group!  I worked way too hard this week for this to happen 😂😭

 

 

Moderator Edit: Updated Subject For Clarity.

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4 REPLIES 4

‎04-03-2017 04:41

‎04-03-2017 04:41

Hello @Mdelehanty, its nice to have you here in the Fitbit Community. The new version of the Fitbit app has relocate this information in a separate tab on your app. Its not an expected behavior this information disappeared automatically, so I would like to recommend to log out from your Fitbit app and restart your phone. Once it has initialized again go back to your Fitbit app and give it another try.

 

If the issue persists, please let me know which brand of mobile phone you to have to have a closer look of this issue.

 

See you around and let me know how it goes.

 

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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0 Votes

‎06-24-2020 04:46

In response to RobertoME

‎06-24-2020 04:46

My challenge disappeared this morning also. It was there yesterday, and it's gone today. I have a Fitbit ionic, and a Samsung S9 android phone.  I rebooted both, but no go.

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‎03-29-2023 14:16

In response to RobertoME

‎03-29-2023 14:16

Just tell her it has been deleted. At least be honest.

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‎03-29-2023 18:49

‎03-29-2023 18:49

There have been two notifications of this going to happen. Now that it has I find myself terribly disappointed that it has happened. Seven of my family members including myself were constantly on challenges. This terminates a connection that we all loved. I have had Fitbits constantly since June of 2012 and have never had any problems with Fitbit prior to this. I will try the option pointed out in the reply to see if we can do challenges in closed groups. If so we're good, I will get back to this thread if I can. I am disappointed (extremely) if we cannot do the challenges.

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