Workweek hustle not updating

[SunsetRunner]

It syncs on my account but won't sync on any of the workweek hustles 😔 I'm missing over 20,000 steps!!! The only challenge its correct on is the family challenge 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @SunsetRunner, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the Android version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

Looking forward to your reply.

[SunsetRunner]

I had uninstall the app restarted phone and made sure everything was upto
date. It happened Monday 2nd November but not since (so far!) But many
users have this problem 🤷‍:female_sign: ...my android is a Samsung galaxy s10