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Xiaomi Mi5 notifications not working

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‎04-18-2019 23:10 - last edited on ‎04-19-2019 05:32 by Fitbit Moderator

‎04-18-2019 23:10 - last edited on ‎04-19-2019 05:32 by Fitbit Moderator

Android notifications are not working on charge 3 for xiaomi mi5 mobile phone. Please help me to make it work  

 

 

Moderator edit: Clarified subject

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‎04-19-2019 05:32

‎04-19-2019 05:32

Welcome to the Forums @VelNathan.

 

Thanks for sharing those details about the phone and Fitbit that you are using.

 

This might be happening because the Xiaomi Mi5 is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.

 

As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps for the notifications.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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