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Yesterday's Information not Showing

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‎06-01-2019 08:06 - last edited on ‎06-02-2019 08:37 by Fitbit Moderator

‎06-01-2019 08:06 - last edited on ‎06-02-2019 08:37 by Fitbit Moderator

Charge 2 not syncing properly. Yesterdays information o dashboard not there and only shows today's steps. Does not show sleep info on dashboard but there when you click on it. Does not show previous days exercise. This is not the first time for these problems. Please do something.

 

 

Moderator edit: Clarified subject

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‎06-02-2019 08:37

‎06-02-2019 08:37

Hello @mukitus1

 

Let me help you figure out what is going on and get the information to show.

 

The first thing I'd like to recommend is that you try to log out of your account and then log back in. That will force all details to be reloaded from the servers once again and thus should display correctly.

 

If the above doesn't work, could you share some screenshots of what you are seeing? That should help me better understand the situation and find the best way to move go about this.

 

I look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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