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Zip not syncing with galaxy s4

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‎05-25-2016 17:17

‎05-25-2016 17:17

I've had this issue for awhile. Zip is not syncing. I've gone through all the troubleshooting on the pagr. Turned everything off and on. Uninstaller and reinstalled the app. I got no where with the online chat. They actually disconnected me when I told them I did all the troubleshooting listed on their page.this is incredibly frustrating and was thinking of upgrading to an hr surge but am seriously thinking of going with another produxt
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‎05-26-2016 06:22

‎05-26-2016 06:22

A warm welcome to the Community @Melemory. Thanks for troubleshooting this issue by yourself. I recommend following our Syncing Troubleshoot. After these steps your tracker should sync without an inconvenience. If it doesn't work, feel free to contact our Support Team, for a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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