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activity tracker didn't track my activity

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‎01-09-2016 12:59

‎01-09-2016 12:59

The activity tracker was working this week ( however not accurately) then on Friday it didn't track my 40 min spin session at all, my heart rate was consistently over 100 and up to 160 for that 40 minutes. I really like having the activity tracker 😢
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‎01-11-2016 05:51

‎01-11-2016 05:51

welcome aboard to our community @nikig. I'm curios about what exactly you are referring to activity tracker? I'm asking this, because as you know there are different methods to track your exercise. You can use exercise mode which is pressing the button or tapping (Flex) for a few seconds to track your activities. If this is the way you are referring and is not tracking anything, then a restart will do the trick.

 

Beside this you can manually log your activities on your Dashboard or you can track your exercise using your MobileRun on your app, which use the GPS of your phone. And if you have a Charge HR there is an additional way called SmartTrack. 

 

My intention is not to confuse you with so many information, Robot Happy so If you are using a different method, let me know and I will be happy to share some ideas to resolve the issue.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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