help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

alta not receiving any notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2016 06:59

‎10-22-2016 06:59

Despite troubleshooting with all instructions privided, my Alta is just NOT RECEIVING any android notifications. No calls, no what's app , no calender display from HTC 816 phone
Best Answer
5 REPLIES 5

‎10-22-2016 07:36

‎10-22-2016 07:36

Hello and welcome to the forums @teerizvi

 

See what awesome moderator @ErickFitbit said in this post - click

 

If that doesn't get you going, let us know.

 

 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-22-2016 08:10

‎10-22-2016 08:10

Didn't help as my query is about fitbit Alta and the answer is for surge
Best Answer

‎10-22-2016 09:35

In response to teerizvi

‎10-22-2016 09:35

@teerizvi  I have a Blaze. The advice is for Android users. Give it a try.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-24-2016 08:26

‎10-24-2016 08:26

Still no luck...no notifications yet. Been wearing my Alta for 3days now but no notifications
Best Answer

‎10-25-2016 12:48

In response to teerizvi

‎10-25-2016 12:48

@teerizvi I provided you with a response in this thread. I recommend trying the suggestions I provided there and following-up with me there. 

 

To keep things tidy in the board, I am closing this thread from further discussion. Hoping to hear from you in the thread linked above.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer