app wont let me sync - Fitbit Community

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app wont let me sync

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momoftwo02

3 0 0

I've tried multiple times today and the app won't sync To my fitbit why?

Best Answer

4 REPLIES 4

SunsetRunner

0 0 0

Hello @momoftwo02

If not already done, feel free to restart the phone & the tracker.

Restart the tracker

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

Hope it helps

Best Answer

AKay

4 0 1

I have been unable to sync since Thursday. If I reboot will I lose my steps from yesterday and today?

Best Answer

SunsetRunner

0 0 0

All data stays intact when restarting the tracker / phone.

Best Answer

Amandadunn10

1 0 0

I got a new fitbit and the fitness pal app won't sync to my new device. It says it's connected but the info isn't logging at all.

Best Answer