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app wont let me sync

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‎03-05-2016 11:57

‎03-05-2016 11:57

I've tried multiple times today and the app won't sync To my fitbit why?
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4 REPLIES 4

‎03-05-2016 13:31

‎03-05-2016 13:31

Hello @momoftwo02

 

If not already done, feel free to restart the phone & the tracker.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

Hope it helps

 

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‎03-05-2016 17:40

‎03-05-2016 17:40

I have been unable to sync since Thursday.  If I reboot will I lose my steps from yesterday and today?

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‎03-06-2016 01:30

‎03-06-2016 01:30

All data stays intact when restarting the tracker / phone.
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‎04-27-2017 06:16

‎04-27-2017 06:16

I got a new fitbit and the fitness pal app won't sync to my new device. It says it's connected but the info isn't logging at all. 

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