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bluetooth

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‎03-10-2016 17:29

‎03-10-2016 17:29

How do I connect to Bluetooth. Says my it's rejecting it. Need pin??? Please help

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‎03-10-2016 17:32

‎03-10-2016 17:32

Hello @JamieAnn3,

 

Welcome to the community!

 

Don't try to pair your Fitbit to your phone by traditional means.  Just download the Fitbit App and log in.  That's it.  The Fitbit App will manage your bluetooth pairing.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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‎03-26-2016 07:52 - edited ‎03-26-2016 07:52

‎03-26-2016 07:52 - edited ‎03-26-2016 07:52

Hey hey hey @JamieAnn3 welcome to our Community! Thanks for stopping by! Woman WinkI noticed @PureEvil provided you with a great suggestion to help you resolve this. Please know that the message you're receiving of an "Incorrect Pin or Password" is cause you're trying to set up your tracker using Bluetooth settings instead of the Fitbit app. Try to set up your tracker by going here.

Let me know how it goes! Woman Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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