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calories over/under not showing for current day.

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I used to use the expanded view page on the app calorie section to see my current surplus or defecit of calories by clicking on the graph.

Now when I click through to the page there's no data for the current day. The data is fine on the first screen, and the data shows on the second page the day after, but not for the current day.

 

My wife has the same thing, is this a bug or feature?

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Hi @Graham1977, welcome to the Community Forums!

 

I appreciate the details that were shared in your post, thanks for bringing this to my attention. To better assist you with this, can you please let me know when was the first time you experienced this situation and how many times since then? Which Android mobile device are you using to check such information? If you haven't already done so, please try the following steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.
  7. Let me know if the issue persists.

 

Keep me posted and let me know if you have any additional questions.

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Hi, thanks for you reply. The issue started about 3 days ago, and is a permanent thing. I'm using a moto g6 phone to access the app. My wife is having the same issue on the same phone. I had already reinstalled, but tried again just in case, but still no joy.

I got a screen-shot of the screens. As you can see, today info on the second screen (first screen-shot) is not there any more.

(I'm currently bulking before anyone asks why I'm over all the time 😛 )

No info showingNo info showing

Screenshot_20191101-203204.png

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Any update on this? Does anyone else have this issue?

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