09-29-2018 13:22
09-29-2018 13:22
09-30-2018 09:17
09-30-2018 09:17
Welcome to the Forums @ingridj0hanness.
Thanks for making sure that you follow all of the steps the app shows before posting in here.
In this case I'd recommend that you try following the steps listed in this help article to get your Fitbit to connect to your phone.
In the meantime I'd like to ask you some questions:
Look forward to your reply.