01-22-2016 00:38
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Jogger
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01-22-2016 00:38
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My dashboard recorded 12368 steps yet my daily challenges only recorded 11395; any ideas?

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01-22-2016 03:44
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Ultramarathon Racer
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01-22-2016 03:44
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Hi, @swans , if any of your steps were entered manually, or synced from a third party app, they will not count in Challenges. Only steps recorded directly by your tracker count. Could this be the issue in your case?
Sense, Charge 5, Inspire 2; iOS and Android

01-22-2016 04:00
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Jogger
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01-22-2016 04:00
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Thank you. I think this maybe the problem as when I deleted my run my count did reduce. Very strange as they are still steps taken. Something to be aware of.
Sent from Samsung Mobile
Sent from Samsung Mobile

