01-21-2016
08:55
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01-21-2016
17:12
by
ErickFitbit
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01-21-2016
08:55
- last edited on
01-21-2016
17:12
by
ErickFitbit
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My fit bit charge hr has not tracker any activity or exercise since Sunday. I've been out for for but it hasn't logged anything. They have been the same as ones I have done the week before. Today my heart rate on the dashboard says I've done 50 mins in fat burn but nothing has tracker in exercise or activity. Yet last week it was. Any ideas.
Moderator edit: edited title for clarity

01-21-2016 17:11
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01-21-2016 17:11
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@Steppingmoo Great to see you around the Community!
Are you referring to SmartTrack auto-recognized activities? If so, I recommend checking your online Dashboard "activity log" to confirm if anything has synced over.
In addition, I recommend making sure that your SmartTrack activities are turned ON and set to recognize activities of the lenth of time of your preference via the "device settings" page. Hope that helps.
