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charge hr active minutes

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‎01-25-2016 12:46

‎01-25-2016 12:46

Hey I just started using my fitbit charge he a couple weeks ago and everything was working fine. Now however, it has stopped tracking my active minutes. How do I fix this?
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‎01-26-2016 07:35 - edited ‎01-26-2016 07:35

‎01-26-2016 07:35 - edited ‎01-26-2016 07:35

Welcome to the Fitbit Community @carlajones! I hope you're ding great! 

Allow me to help, the first step I recommend you is restarting your Charge HR this will refresh the internal logs and your tracker should work properly after this.

 

Hope it helps, let me know how it goes :). 

 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎01-27-2016 13:40

In response to MaginB

‎01-27-2016 13:40

Thank you I will try this:)
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